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Customer Relationship Management

Do you want to implement an efficient customer relationship management (CRM) solution in your
business to boost the productivity of your sales and customer support teams? Are you looking for a
solution that provides insights into your customer care and sales process? Are you tired of relying on
outdated and disorganized Excel sheets to manage your customer data? If so, deploying a CRM
solution can be your answer.
STAMOD can build a customized CRM solution for your company. After understanding your exact
requirements our team evaluates the various CRM tools available on the web, including open-source
CRM solutions, and identifies the one that suits your requirements the best. We then add additional
features, customize the interface and functionalities, create user profiles and give you a packaged
solution that can be put to use immediately.

STAMOD's CRM Solution Development Services

We provide a complete range of CRM development services, including –
1. End-to-end CRM Application Development
With expertise in custom software development, we can create a feature-rich CRM
application for your organization. Our team has experience in building CRM applications
for BPOs and corporates.
2. Open source CRM Solution Development
Based on your requirements, we can identify the best open source solution for you and
then configure and customize it for your needs. Our team has expertise in creating many
CRM solutions using opensource CRM solutions such as SugarCRM.
3. CRM Solution Customization
If you have already implemented a CRM solution and want to customize it for your
company’s specific needs, we can help. Our technical know-how covering multiple
operating systems, programming languages, application servers, and database
management systems helps us come up with customized solutions.
4. CRM Application Upgrade and Maintenance
If you want to upgrade to a newer version or another CRM application, our team can
enable easy transition without any loss of data and productivity. We will build the
upgrade and test it before implementing it on your system to minimize downtime.
5. CRM Consulting
We help you design an efficient and effective customer relationship management plan
that aligns perfectly with your business goals and maximizes your return on investment.
We help you come up with an effective CRM vision and roadmap and help with business
process analysis, cloud feasibility analysis, product selection, and mobility and social
media services.
6. CRM Implementation and Integration
We help you choose the CRM solution that best fits your organization’s requirements
and seamlessly integrate it with your existing enterprise architecture to enhance your
business process efficiency. We help with product customization, product configuration,
integration, data management, and mobile enablement.
7. Migration Services
We can help you transform your legacy CRM system to be able to deliver modern and
cutting-edge customer experiences. We can help with managing your legacy CRM
applications, migrating your on-premise CRM system to the cloud, and upgrading your
current CRM.
8. Extension Services
We can extend the functionality of your CRM software to address your unique business
issues. We can help with third-party UI mashups, web portal integration, customer data
hubs, and social mobility integrations.
9. Managed Services
We provide a host of maintenance and support services that you can leverage to ensure
quick and efficient CRM adoption and sustained competitive advantage.
CRM development and deployment can be just what your business needs for continued success.
Many clients are looking for CRM development services in India to save on costs and, at the same
time, receive high-quality services. However, it is important to only choose a reputed and established
provider.

Our CRM Development Process

STAMOD is an established CRM software development company and provides a host of customer
relationship development services, including CRM web development. We have a tried and tested
process in place to enable us to deliver superior CRM solutions. Key steps in our process include –
01. Requirement Analysis
In this step, we communicate with the client to obtain the CRM project development requirement in
detail
02. Analysis and Planning
In this step, our project manager analyzes the requirements and comes up with a project plan
03. Design
In this step, our CRM experts come up with an initial design plan that is submitted to the client for
approval
04. CRM Development
Once the initial design has been approved, the full development of the CRM system takes place in
earnest
05. Integration and Testing
The CRM system is integrated at the client’s end and our expert testers begin testing the system to
pick out errors and bugs. Errors and bugs are reported to the development team who make the
necessary changes
06. Deployment
Once the bugs and errors have been fixed, final deployment and integration of the CRM system is
performed at the client’s end

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